Decorative chevron
Decorative chevron


Our commitment to accessibility

CPCS fosters a diverse and inclusive workplace. Because we work with people around the world, we place a high priority on accessibility.

This accessibility plan outlines the policies and actions that CPCS has in place to improve opportunities for people with disabilities in accordance with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005, Canada (AODA), and the Americans with the Disabilities Act (ADA). 

Our Ottawa headquarter is wheelchair accessible. Other offices are not wheelchair accessible, and we apologize for the inconvenience it may cause.

To contact us: 613-237-2500 |

Statement of commitment

CPCS is committed to working towards providing a barrier-free environment in our North American offices for all stakeholders including our clients, customers, employees, job applicants, suppliers and any visitors who may enter our premises, access our information or use our services.

CPCS understands its responsibility for ensuring a safe, dignified and welcoming environment for everyone. We are committed to ensuring our organization’s compliance by including accessibility legislation into our policies, procedures, equipment requirements, training and best practices.

We review these policies and practices annually, as organizational changes occur or in anticipation of compliance deadlines. In addition, we strive to meet the needs of individuals with disabilities in a timely and effective manner.

Providing an accessible and barrier-free environment is a shared effort, and CPCS is committed to working with the necessary parties to make accessibility for all a reality.

For more detailed information on our accessibility policies, plans and training programs, please review our multi-year accessibility plan or contact us at

Information and communication standard

All documentation required under AODA and ADA or and associated regulations is available upon request and can be made available in accessible formats.

If you require an accessible format, please submit a request to by including the following details:

  • Your name
  • Contact information
  • Document requested
  • Format requested
  • The date by which you require this information

Employment standard

All relevant employees, including those involved in the selection process, are aware of this accessibility policy and the supports available to candidates and employees living with disabilities. Individual accommodation plans are put in place as needed.

Information required by employees to do their job and information generally available in the workplace can be made available in accessible formats and communications supports are provided upon request. Workplace emergency response information is also available upon request.

Accessibility needs are considered in performance management and career development at CPCS.


We welcome people from all walks of life and those living with disabilities. Accommodations are available upon request so that candidates can take part in all aspects of the selection process.

If an applicant or successful candidate requests an accommodation, we will consult with them and provide or arrange suitable accommodation, if possible.

Service animals

People living with disabilities are welcome to be accompanied by a guide dog or any other service animal on our premises.

Support persons

People living with disabilities are welcome to be accompanied by a support person in our offices.

Training our employees

Our employees and managers based in Ontario, as well as overseas managers supervising employees based in this province, receive disability awareness training upon joining CPCS. The training aligns with AODA.


We welcome your feedback on accessibility. Responses are provided within a reasonable amount of time and will depend on the complexity of the issues raised. The response will also include resulting actions based on concerns submitted.

Contact us

Suite 200, 979 Bank Street
Ottawa, Ontario
Canada K1S 5K5