Akram Mustafa
Head of IT modernization, Shared Services
My focus is helping our global team work more efficiently and making their day-to-day easier through better systems, trusted data, and artificial intelligence (AI).
Behind the scenes, I connect technology and initiatives to business priorities, simplify workflows and support the adoption of practical digital tools.
My expertise includes:
- Technology strategy
- Enterprise systems integration
- Data governance
- Business intelligence
- Responsible AI
- Change management
I bring more than 25 years of experience across technology organizations in Canada and Australia. Before joining CPCS, I held leadership roles at Qlik, London Health Sciences Centre and Trackunit, leading multidisciplinary teams and delivering enterprise data and digital transformation programs.
Education
- Doctor of Philosophy (PhD) in Large Language Models and Advanced AI, James Cook University, Australia
- Master of Business Administration, Royal Melbourne Institute of Technology (RMIT University), Australia
- Bachelor of Science in Mathematics and Computer Science, Yarmouk University, Jordan
Publications
- Large Language Models vs. Human Experts for Classifying Clinical Documents
- Clustered Automated Machine Learning (CAML) Model for Clinical Coding Multi-Label Classification
- Can Reasoning LLMs Enhance Clinical Document Classification?
Certifications
- Certified ScrumMaster, Scrum Alliance
- Certified Associate in Project Management (CAPM), Project Management Institute
- Microsoft Certified Professional in ASP.NET and SQL Server
Fun facts
- Hold 4 nationalities and enjoy being connected to different cultures
- Am finishing my basement myself, learning new do-it-yourself skills along the way
- Have a sweet tooth
Contact Akram
P: +1-613-237-2500
